GMail’s Keyboard Shortcuts
March 12th, 2006
One of the basic tenents of a good user-interface is learnability or discoverabilty (I’m sure that’s a made-up word.) Everything should be laid out in an easy to learn way. The problem with the keyboard shortcuts in Gmail is exactly this. Every time I want to try and use the keyboard to do something, I have to go to Help and search for keyboard shortcuts. I realize that this will save me effort in the long run, but it’s not so good to help the novice user.